GALBRAITH CONSTRUCTION MANAGEMENT, LLC values transparency regarding construction management fees, consulting services, project coordination charges, and refund procedures. This Refund Policy outlines the terms governing refund eligibility and processing.
1. Professional Service Payments
Payments for construction management services, consulting engagements, project planning, site supervision, compliance management, and related professional services are governed by executed signed agreements and project contracts. The terms of each signed contract shall supersede the general provisions of this Refund Policy where applicable.
2. Refund Eligibility
Refund eligibility may vary depending on the following factors:
- Current project status and phase of completion
- Consulting and planning services already performed
- Operational costs already incurred on behalf of the client
- Scheduling commitments made to subcontractors or vendors
- Services already delivered or substantially completed
- Timing of cancellation request relative to project milestones
3. Project Cancellations
Clients requesting project cancellations may remain financially responsible for costs already incurred, including but not limited to:
- Administrative fees and overhead costs
- Planning and pre-construction expenses
- Consultation charges for services rendered
- Subcontractor coordination and procurement costs
- Permit application fees and regulatory costs
- Operational expenses already committed or expended
Cancellation procedures and financial obligations are detailed in each project contract. Clients are encouraged to review their agreements carefully before requesting cancellation.
4. Partial or Pro-Rated Refunds
Where applicable and where permitted by the terms of the executed project agreement, partial or pro-rated refunds may be issued based on an assessment of completed work, services delivered, and operational costs already incurred at the time of cancellation.
5. Non-Refundable Fees
Certain fees may be non-refundable where permitted by applicable law and as specified in executed agreements, including:
- Administrative processing fees
- Initial consultation charges
- Scheduling and mobilization costs
- Document preparation and permit application expenses
- Operational costs committed prior to cancellation notice
6. Refund Processing
Approved refunds will be processed using the original payment method where possible. Refund processing may require several business days depending on the policies of the applicable financial institutions and payment processors involved.
7. Billing Questions
Clients with questions regarding invoices, billing statements, or disputed charges should contact our office promptly. We are committed to resolving billing questions professionally and transparently. Please contact us at the information provided below.
8. No Guarantee of Refunds
Refund approvals are not guaranteed and remain subject to the terms of executed project agreements, current project status, services already delivered, operational costs incurred, and applicable state and federal laws. Each refund request will be evaluated on a case-by-case basis.
9. Contact Information
For refund requests or billing questions, please contact:
GALBRAITH CONSTRUCTION MANAGEMENT, LLC
3400 McCracken Rd Ste 4
Hernando, MS 38632
Phone: (662) 221-6554
Email: Manage@galbraith-construction.com